{"id":15370,"date":"2025-04-05T03:41:39","date_gmt":"2025-04-05T03:41:39","guid":{"rendered":"https:\/\/lesfresses.fr\/contact\/"},"modified":"2026-07-11T08:19:28","modified_gmt":"2026-07-11T08:19:28","slug":"contact","status":"publish","type":"page","link":"https:\/\/lesfresses.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tContact\t\t\t<\/h1>\n\t\t\t

Below you will find the answers to the most frequently asked questions. Is your question not listed? Please feel free to contact us. You can do this via the reservation form, by phone, email, carrier pigeon or send a message via WhatsApp.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\tWhatsApp<\/span>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\tWe look forward to welcoming you back from\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\tfrom 30th May.\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\tHow can I make a reservation?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Making a reservation is easy! You have the choice: fill in our reservation form, send an email to info@lesfresses.fr<\/a>, send us a message via WhatsApp<\/a> or call us on +33 752 084057<\/a>. In any case, we always contact you first to discuss availability and answer any questions. We look forward to welcoming you!<\/p>\t<\/div>\n<\/div>\n

\n\tWhat are the arrival and departure times?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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We look forward to welcoming you from 16:00<\/strong> on the day of arrival and in order to prepare everything for our next guests, we kindly ask you to check out before 10:00<\/strong> on the day of departure. This gives us the opportunity to optimally prepare everything for the arrival of the next guests.<\/p>\t<\/div>\n<\/div>\n

\n\tIs our glamping sustainable?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Sustainability is important to us! We strive to be as environmentally friendly as possible, with solar panels providing electricity in the tents and reusing materials where possible. We are continuing to expand our sustainable approach in the future.<\/p>\t<\/div>\n<\/div>\n

\n\tWhat facilities are available?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Beds made and towels are waiting upon arrival. Tents with solar power (lighting, phone charging). Fully equipped kitchen (hobs, oven, kettle, Nespresso, crockery, kitchen utensils). Own refrigerator, oil, herbs and a 'bathtub garden' with fresh herbs. Three spacious bathrooms with walk-in and rain shower, sink, toilet and hairdryer. Extra toilet and saltwater pool available.<\/p>\t<\/div>\n<\/div>\n

\n\tAre pets allowed?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Our general policy is that pets are not allowed. However, we reserve the right to deviate from this in specific situations.<\/p>\t<\/div>\n<\/div>\n

\n\tAre there private sanitary facilities?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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We offer comfortable glamping accommodations with shared luxury sanitary facilities. We understand that this may take some getting used to for some guests, but we assure you of the quality and cleanliness of our facilities.<\/p>\t<\/div>\n<\/div>\n

\n\tCan I barbecue?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Sure! There is a barbecue available for communal use. For fire safety reasons, it may only be used in designated areas.<\/p>\t<\/div>\n<\/div>\n

\n\tCan I change my reservation?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Yes, in most cases it is possible to change your reservation, depending on availability. Changes up to 14 days before arrival are free of charge, provided the new dates are available. For changes within 14 days before arrival, an administration fee may be charged, and any price differences will be settled. Please contact us to discuss the possibilities.<\/p>\t<\/div>\n<\/div>\n

\n\tWhat are the cancellation costs?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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If you have to cancel your reservation, we will charge cancellation costs. In case of cancellation up to four weeks before the start of your stay, you will owe the full rental amount. This also applies in case of a no-show (not showing up without cancellation). We therefore recommend that you take out good cancellation insurance.<\/p>\t<\/div>\n<\/div>\n

\n\tWhen do I have to pay?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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After your reservation, you will receive a confirmation email from us with the invoice and our general terms and conditions. We kindly ask you to pay within two weeks, or earlier if your stay starts within that period. As soon as the amount has been credited, your reservation is final. If the payment is not received on time, the reservation may be cancelled. We can of course deviate from this in consultation, so please contact us if the standard payment period is not feasible.<\/p>\t<\/div>\n<\/div>\n

\n\tWhat is there to do in the area?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h6>\n
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Our glamping is located in the peaceful Creuse, near the spa town of \u00c9vaux-les-Bains, perfect for a day of wellness. In the area you will find endless hiking and cycling routes, castles, charming villages, brocantes, sports activities and beautiful swimming spots in lakes and rivers. Check out the discover page for more great tips.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tReservations\t\t\t<\/h1>\n\t\t\t

Do you have any questions, would you like to reserve one of our tents or a spot for your own tent? Then fill out this form and we will contact you to discuss availability and possibilities.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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